AI solutions are rapidly changing the way retail chains monitor processes, reduce losses, and enhance customer experiences. According to a 2023 report by ESM Magazine, European retailers lose more than 49.2 billion euros annually due to theft and operational errors, representing 2.05 percent of total revenue. In such an environment, modern AI-based systems are becoming indispensable tools for business optimization.

M. A. I. Solutions, in collaboration with its partner Trigo, brings advanced solutions based on computer vision and data analytics, fully compliant with GDPR regulations and the highest privacy protection standards.

1. Loss Prevention - AI Solution for Preventing Shortages

Loss prevention is one of the biggest challenges for modern retail chains. The M. A. I. Solutions AI system analyzes footage from the existing CCTV system in real-time and automatically detects situations where losses may occur, such as:

  • Incorrect or missing item scans

  • Merchandise being taken without completing the purchase

  • Concealment of items

  • Skipping the checkout

  • Irregularities at self-checkouts

  • Situations where a customer picks up an item but does not scan it in the "Scan and Go" process

  • Errors or intentional actions by staff

The system compares customer actions with shelf data and POS system information, sending immediate alerts to staff in case of discrepancies, allowing incidents to be verified as they occur.
 

Compatibility and Easy Implementation

The solution works with any existing CCTV system, regardless of the camera manufacturer, and the integration with the POS system requires minimal intervention. Only one workstation is needed in the store, which enables quick deployment, low initial costs, and fast return on investment.
 

Loss Analytics - Loss and Trend Analytics

In addition to detecting irregularities, the system includes an advanced analytics dashboard that:

  • Detects loss patterns

  • Identifies high-risk zones in the store

  • Analyzes the time and frequency of incidents

  • Allows for tracking trends and the effectiveness of implemented measures

These insights provide retailers with a powerful tool for long-term risk reduction and security optimization.

2. Autonomous Store - Foundation for Contactless and Accelerated Shopping

The technologies used in the Loss Prevention system also form the foundation for autonomous stores. Computer vision and AI systems enable:

  • Automatic recognition of item pick-up and return

  • Creation of a real-time virtual shopping cart

  • Contactless payment without stopping at the checkout

  • Optimized customer flow and reduced congestion

The solution is flexible and supports various store sizes and formats, from convenience stores to larger supermarkets. Retail chains can gradually implement autonomous technologies, starting with loss prevention and progressing to fully autonomous shopping.

3. Retail Analytics - Intelligent Insights for Business Optimization

AI systems provide much more than surveillance. Retail Intelligence solutions analyze customer interaction with products and the store environment, including:

  • Detailed tracking of item pick-ups and returns

  • Analysis of customers abandoning purchases

  • Mapping customer movement through the store

  • Identification of the most and least visited zones

  • Analysis of planogram effectiveness

  • Tracking conversions and interest in specific items

This level of analytics enables better shelf layout, more efficient product management, and optimization of operational processes, directly contributing to increased sales and profitability.

Why Choose M. A. I. Solutions

With years of experience in implementing advanced technological solutions for retail, M. A. I. Solutions supports retailers through all phases of digital transformation. From planning to implementation and ongoing support, we ensure that every retail chain:

  • Reduces losses

  • Increases security and operational efficiency

  • Enhances the customer experience

  • Optimizes business processes with advanced analytics

  • Is prepared for the stores of the future

If you want to improve loss prevention and explore the possibilities of autonomous stores and advanced retail analytics, our team is available for consulting, presentations, and implementation.